Frequently Asked Questions

  1. WHY DO I NEED YOUR PRODUCTS? I BRUSH AND FLOSS ALL THE TIME.
  2. WHY SHOULD I BUY ONE OF YOUR PRODUCTS AND NOT AN ELECTRIC IRRIGATOR WITH THE TANK THAT SITS ON THE BATHROOM COUNTER?
  3. WHY DON'T YOUR PRODUCTS PULSATE?
  4. HOW DO QUICK[Breeze] AND SHOWER[Breeze]™ WORK?
  5. HOW DO I INSTALL THE ShowerBreeze™?
  6. HOW DO I INSTALL THE QUICK[Breeze]?
  7. WHAT ARE THE OPERATING INSTRUCTIONS?
  8. WHY DO I FEEL A TICKLING SENSATION?
  9. DO YOU HAVE TIPS WITH A SMALLER OPENING AT THE END?
  10. I HAVE HEARD YOU CAN DAMAGE YOUR GUMS JUST BY USING AN ORAL IRRIGATOR. CAN THAT BE TRUE?
  11. WHAT IS YOUR GUARANTEE?
  12. HOW DO I CONTACT YOU?
  13. DO I HAVE TO REGISTER ON YOUR WEBSITE?
  14. ARE THERE ANY HIDDEN COSTS?
  15. HOW'S YOUR CUSTOMER SERVICE

  1. WHY DO I NEED YOUR PRODUCTS? I BRUSH AND FLOSS ALL THE TIME.

    Brushing your teeth and flossing are not the total answer. If it were, most gum disease would be gone. Plaque (bio-film) along with anaerobic (surviving without oxygen) bacteria set up house keeping under the gum line and on your teeth. Your brush and floss can't reach all of these hiding places to remove them. Think of your car up on jacks and you are going to clean the underside of it. First imagine using a brush and soapy water. Then think of a high pressure spray (like at the car wash). Which one do you think will get at all the nooks and crannies and do the best job of cleaning?
  2. WHY SHOULD I BUY ONE OF YOUR PRODUCTS AND NOT AN ELECTRIC IRRIGATOR WITH THE TANK THAT SITS ON THE BATHROOM COUNTER?

    Well, the question almost answers itself. Ours are not electric, do not sit on the counter, and don't have a messy tank that accumulates bacteria. I would guess that most people have an electric irrigator of one kind or another. 90% of them sit unused, under the bathroom sink and covered in dust. They are just too much of a pain to set up and use.

    If you used the electric irrigator two or three times a day, then yes, you would have the same result. The problem then arises that you become a slave to the process. Our Breezes are there all the time, not in the way and the total time to use is about 30 seconds.

    When I turn off Leno or Letterman, I just want to go to bed and to sleep. Not spend 15 or 20 minutes messing around with that bulky messy tank irrigator. Other benefits of the ShowerBreeze are that they also function as a water saver. You can take out the restrictor from your showerhead if you please. The ShowerBreeze is great at cleaning jewelry and dirty fingernails.
  3. WHY DON'T YOUR PRODUCTS PULSATE?

    Try to think of one product you or your dentist uses for any purpose that pulsates. Hard to do, isn't it. That's because pulsating isn't all it's cracked up to be.

    When a company adds pulsating to a motor for oral hygiene, it is so a cheaper and smaller motor can be used. The motor needs to build up pressure between discharges. And on top of that, a pulsating motor is one more thing to break. Do you notice that Oral Breeze does not sell replacement parts?
  4. HOW DO QUICK[Breeze] AND SHOWER[Breeze] WORK?

    They operate using your house water pressure. You do not need electricity or batteries. Neither unit will interfere with the regular operation of the faucet or showerhead. The water flows normally until you activate the volume control. The water is then diverted to the hose and Breeze.
  5. HOW DO I INSTALL THE ShowerBreeze?

    First, remove your existing showerhead. Use a channel wrench over cloth (so as to not scratch anything). Wrap the plumbers tape clockwise on the exposed pipe threads and attach the ShowerBreeze by turning clockwise until tight. You do not need tools, hand tighten only. Replace showerhead also using plumbers tape. Connect hand held tip to connector on other end of tube by pressing and turning until locked. Turn on shower, divert water flow through ShowerBreeze and test connections.
  6. HOW DO I INSTALL THE QUICK[Breeze]/REDI[Breeze]?

    Remove your one or two piece aerator from faucet. Insert flat O-ring into top of adapter. Then insert round O-ring into ribbed section of the Breeze. Install adaptor into your faucet turning counter-clockwise. Now install the Breeze using just the top ribbed section with hand pressure only. "Do not over tighten" You do not need tools. Do not use plumbers tape. Connect hand held tip to connector on other end of tube by pressing and turning until locked. Turn on faucet, divert water flow through Breeze and test connections.
  7. WHAT ARE THE OPERATING INSTRUCTIONS?

    Use warm water ONLY, NEVER use high pressure. Depending on the water pressure in your home, the strongest setting may be too powerful for you to use comfortably. Start at a low setting where it is comfortable to use. Then increase the pressure as needed and as your gums firm up. If you experience pain or unusual discomfort, lower the pressure setting immediately. Hold the tip close to the gum tissue, almost touching. Pause between each tooth and slowly move along gum line. If you feel that pulsating is somehow better, move the Breeze back and forth and you will accomplish the same thing. Continue until all the areas between and around your teeth have been irrigated. A thorough irrigation should take no more than 2 minutes.

    Continue to brush and floss as directed by your dental professional. Closely instruct and supervise children and individuals with special needs. Do not direct water under the tongue, into the eyes, ears or nose. Proper use of this product will not cause pain. If you feel pain, reduce the pressure setting and decrease the water temperature. If pain persists, do not use this product and consult your dental professional. Always breathe through your nose when using the ShowerBreeze or QuickBreeze. Breathing through your mouth may cause you to inhale water and impede normal breathing.
  8. WHY DO I FEEL A TICKLING SENSATION?

    You may feel a tickling sensation at first until your gums become accustomed to regular stimulation.
  9. DO YOU HAVE TIPS WITH A SMALLER OPENING AT THE END?

    Yes, we do. They are called cannulae tips and are used for very deep under gum cleaning.
  10. I HAVE HEARD YOU CAN DAMAGE YOUR GUMS JUST BY USING AN ORAL IRRIGATOR. CAN THAT BE TRUE?

    No, it is not true. That is an old wife's tale that got started back in the 50s. If it were true, all of the irrigator companies would be out of business. And your dentist would tell you never to irrigate.
  11. WHAT IS YOUR GUARANTEE?

    30 DAY MONEY BACK GUARANTEE

    All ShowerBreezes and QuickBreezes have a 30 day unconditional money back guarantee. No questions, no hassle, just an immediate return of your purchase price. *

    Life Time Product Guarantee

    In addition, Oral Breeze will replace your ShowerBreeze/QuickBreeze at any time if the appliance is defective in workmanship or materials.

    We are committed to customer satisfaction. You can return any item for any reason within 30 days of receipt provided that it is in it's original condition.
  12. HOW DO I CONTACT YOU?

    Oral Breeze LLC
    Sales @ oralbreeze. com
    800.524.6548
    OPEN 9 - 5 EST M-F

  13. DO I HAVE TO REGISTER ON YOUR WEBSITE?

    There is no need to register with our website to make a purchase. Since there is no need to register, we do not keep a customer mailing list and thus DO NOT EMAIL YOU (SPAM) about any matter, except to respond to any of your inquiries.

  14. ARE THERE ANY HIDDEN COSTS?

    At our website, we always tell you your total upfront costs BEFORE you check out, so you always know exactly how much you will be paying, whereas other websites require you to register or don't tell you your total price (including taxes, shipping, and other hidden fees) until the very end after you have submitted your personal registration information.

    In addition, since we use PayPal as our 3rd party payment processor, WE DO NOT HAVE ACCESS TO YOUR FINANCIAL (CREDIT CARD/BANK) INFORMATION as most other websites do. THIS EXTRA LAYER OF SECURITY MAKES SHOPPING WITH US THAT MUCH MORE SAFE.

  15. HOW'S YOUR CUSTOMER SERVICE?
    • WE ALWAYS SHIP TO YOU THE SAME DAY OR NEXT BUSINESS DAY
    • FAST RESPONSE TO EMAILS and available phone customer support
    • All products are stocked and shipped by us so we are able to provide the quickest and most efficient customer service .
    • 30 Day Return Policy Guaranteed, (no questions asked) direct with Oral Breeze